Meet Our Team

Lisa Taylor, Founder & President

As President of Challenge Factory and the Centre for Career Innovation, Lisa offers a dynamic perspective on the Future of Work and how demographics, the freelance economy and new market dynamics present opportunities to gain strategic advantage. 

Lisa is the author of “Retain and Gain: Career Management for Small Business” and "Retain and Gain: Career Management for Non-Profits and Charities, two sector-specific playbooks choc full of low-cost and no-cost activities for managers. Her third book, the Talent Revolution: Longevity and the Future of Work is published by University of Toronto Press-Rotman Imprint.

With an MBA in Strategic Management and Public Administration from the Schulich School of Business at York University, Lisa held progressive roles at Deloitte and Hewlett-Packard. In 2014, Lisa was recognized by the Urban Land Institute as one of Canada's Top 100 Women for her work in the areas of leadership, employment and city building. 

Lisa is a Canadian Special Operations Forces Regiment Association Board Member and a Member, Dean’s Advisory Council, The G. Raymond Chang School of Continuing Education at Ryerson University. Lisa sits on the Board of Directors for CERIC and co-chairs the Marketing Committee. She is a member of the Canadian Council of Career Development Associations (CCCD) Standards and Guidelines stakeholder committee and a member of Team Canada for the 2019 International Centre for Career Development and Public Policy symposium in Norway.

Lisa is a sought after expert, speaker and columnist. Her clients rely on her invaluable insights and real world know-how. Lisa’s expertise is widely recognized in the Globe & Mail, the Wall Street Journal, CBC, TVO and other major outlets.

Cayla Charles, Director of Operations

Cayla Charles supports Challenge Factory’s corporate and individual clients with her signature enthusiasm.  Igniting collaborative partnerships, fostering productive relationships, and expertly managing a variety of operational projects, Cayla achieves Challenge Factory’s business growth and individual performance strategies by advocating for process changes that improve performance.

“My inspiration to improve is always about people – their experience and success.” This supportive business professional, pro-active in her own talent development, recently added a University of Waterloo communication and conflict resolution certificate to ensure her facilitation of highly productive conversations.

As an integral member of Challenge Factory’s national launch and recent growth, Cayla’s values, in sync with those of Challenge Factory, have supported our team of coaches, consultants, and partners through significant growth. 

Cayla’s invaluable contributions continue to build Challenge Factory, a North American leader in career management, as we pioneer and innovate intergenerational career and workforce programs.

 

Dr. Nasreen Khatri, Scientist-in-Residence

 Dr. Nasreen Khatri is an award-winning registered clinical psychologist, gerontologist and neuroscientist who specializes in the assessment, treatment and research of mood and anxiety disorders in older adults.

From 2004 to 2012, she led the Mood and Related Disorders Clinic and founded the Cognitive Behaviour Therapy (CBT) service at Baycrest. In 2012, Dr. Khatri joined the Rotman Research Institute, a brain institute fully affiliated with the University of Toronto, where she studies how depression impacts the aging brain, the neural link link between depression in mid-life and the subsequent onset of dementia and she innovates non-drug treatments for depression and anxiety for older adults.

In 2013 she was awarded the Women of Baycrest Innovators in Research Award and in 2016 she was awarded the Premier Wynne-nominated, Leading Women, Building Communities award.

 

 

Katie Tingley, Analytics and Process Consultant

Katie Tingley is an analytics and data genious.

She brings over 15 years of experience to improving the way her clients do business. From client services to managing in-house teams, her experience includes developing customer specific marketing programs, training human resources teams on evidence-based decision making, and assisting growing teams to deliver actionable insights to executives and senior managers. She has managed diverse analytics teams responsible for economics, business rules, metric development, and implementation.

Katie is the President of The Tingley Advantage and holds an MBA from Dahousie University, specializing in Marketing Informatics.

 

Suzanne Filiatrault, M.Ed, Instructional Designer & Workplace Learning Expert

Suzanne Filiatrault is a visualizer of organization systems who places people at the center of all growth and change. Her mission is to ignite the untapped potential of individuals, teams and whole organizations. As an associate of Challenge Factory, Suzanne is a leader in creating the ideal conditions for executive level learning to help produce more mindful interaction, engaged problem solving, and effective innovation. With over 10 years of experience building executive level skill capacity, Suzanne has developed a deep appreciation for the complexity of aligning people in organizational cultures to work together with purpose and passion. She holds a MEd specializing in Workplace Learning and Change and is certified in an diverse range of organizational assessment tools.

 

Priya Bates, ABC, MC, CMP, Organizational Communication Expert 

Priya is an award-winning professional communicator with a passion for driving strong performance from the inside out. As President and owner of Inner Strength Communication, Priya builds strategic internal communication, engagement, branding and transformational change plans that help connect the dots between business strategy and employee delivery. In her 20+ year career, Priya has led communication for organizations including Loblaw Companies Limited, HP Canada and Compaq Canada. 

Priya is an Accredited Business Communicator (ABC) and recently became one of the first Certified Communication Management Professionals (CMP) in the world. In 2010, she received the Master Communicator (MC) designation, the highest honour bestowed upon a communication professional from IABC Canada. Priya is also a passionate volunteer with the International Association of Business Communicators (IABC), most recently leading the organization’s global rebranding effort. 

 

Trevor Vautour, Project Manager 

As a retired Canadian Armed Forces member with over 10 years as a Special Forces Operator, Trevor has worked in high stress environments, providing organizations and individuals with sound strategic advice.

"My passion is helping others, whether it be volunteering in my community or being given the opportunities during my time in the CAF, both overseas and domestically. I like to see people or organizations grow to their full potential. 

Challenge Factory helped guide me in to another field as I transitioned from the military. They have given me the opportunity to work as a Project Manager for them and bring my past experiences to the team. I am excited to be part of the team and gain broader civilian project experience."

 

Michael Ehling, Leadership Coach 

With a strategic focus on leadership development and alignment, Mike helps teams and organizations achieve results with the right people in place.  With over 20 years  of coaching experience across all sectors and industries, Mike has helped business at of all sizes dissolve obstacles, build future-focused leadership pipelines and develop winning teams .  Mike is certified in several organizational and personal assessments tools.

 

Wayne Pagani, MCCS, MCIS, MCRS, Career and Leadership Coach 

Wayne Pagani possesses 15 years experience providing in-depth career management and employment services to diverse clients. This is complemented by sound management experience in the corporate world.

A seasoned professional offering extensive expertise Wayne is a Master certified strategist in Resume, Interview, and Career strategy.

An active leader within Career Professionals of Canada (CPC), Wayne currently serves as Senior Advisor, Regional Ambassador, and the National Certification Chair. Wayne is an eight-time recipient of the prestigious Award of Excellence from CPC and in 2010, he was the recipient of the Canadian Career Leader Award. His contributions to the career development field have been recognized across North America including a 2011 Career Management Alliance Mentor Award honouring those individuals who have guided others in tradecraft, entrepreneurship, and community building.

 

Nel Slater, B.Th., B.A., C.D.P.

Nel has post-graduate certification as a Career Development Practitioner and is a member of Career Professionals of Canada. She is also a certified Emotional Intelligence Facilitator (EQi 2.0 and EQi 360), MBTI® Facilitator and a Job Development Professional. Nel brings over 15 years of experience in group facilitation, coaching, team building, public speaking and administration. With professional experience in post-secondary education and the not-for-profit sector, people often say that her workshops and coaching sessions bring out new ideas, solutions and resources that they are delighted to discover.

 

Fern Lebo, Career Marketing Expert

Fern is an accomplished writer and communication coach with clients around the globe. She works closely with clients to create compelling, attention-getting materials that sell their story. 

Fern is professionally trained as a psychiatric Occupational Therapist and she brings the psychology of a positive response to the table. She is the author of six books, a guest lecturer at State University of New York, Stony Brook, and an adjunct professor at Auburn University where she teaches an accredited, online Business Writing workshop.

 

Reia Tariq, Marketing Coordinator 

Reia is excited to be a member of the Challenge Factory team as the Marketing Coordinator. She's responsible for social media and the everything related to getting the word out about Challenge Factory. She honed her social media/marketing skills while volunteering for a variety of causes and organizations during her time as a Sociology student at Glendon College.

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